Our office relocation is underway, which means there may be a short delay in sending out post for up to 7 working days from Thursday 4th December. Responses to voice messages and social media comments may also take a little longer than usual during this time. We appreciate your patience and understanding during this time. Please note that orders may be delayed, and we ask for your continued patience as we work to resolve the issue.

Our helpline will continue to operate as normal, and if there are any changes, we’ll let you know straight away.

We’re really excited about this move, it will allow us to support our members on an even greater level. Thank you for your patience and understanding while we settle into our new space

Refund Policy

At Sjögren’s UK, we strive to provide the best possible service to our members and supporters. If you have any issues with a purchase or donation and would like to request a refund, please contact us at admin@sjogrensuk.org including your full name, payment date and payment method used.
We aim to respond to all refund queries within 48 hours. Refund requests will be considered on a case-by-case basis, and we will do our best to resolve any issues promptly and fairly.

Thank you for your understanding and support.
Office: 0121 478 0222
Monday to Thursday: 9am – 4pm
(answer phone facility out of hours)
Helpline: 0121 478 1133
Monday to Wednesday: 9:30am – 4pm
Thursday to Friday: 9:30am – 8pm
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